Reliable Crew Manning Services for Every Vessel
Full-scope manning service and crew management for tankers, bulk carriers, container ships, cruise ships, and other vessel types.
About Us
Integrated Crewing Solutions
Crew Sourcing & Selection
Our crew manning services involve sourcing officers, ratings, and cadets through trusted maritime networks in Myanmar, India, and the Philippines. Candidates are screened carefully and matched to your vessel profile to support smoother onboard integration and lower turnover.
Medically Screened & Certified Seafarers
All crew are medically screened, STCW-certified, and hold valid documentation for flag state and international requirements. By using our marine manning agency services, you get a fit-for-duty crew who can step onboard ready to perform from day one.
Compliance Management
We manage crew-related compliance with MLC, STCW, and flag state requirements, including documentation, certification checks, and pre-joining formalities. With ISO 9001:2015 certification and SRPS licences, your fleet stays audit-ready with less administrative load.
Rapid Global Crew Deployment
Our international manning services support global deployment within 2–3 weeks, coordinating visas, medicals, flights, and onboarding. For urgent crew changes, our logistics team works quickly to minimise disruption – with strong processing capability through Yangon when time is tight.
Advanced Training & Crew Development
Our crewing operations are guided by former masters and chief engineers who bring real onboard perspective to selection and development. We support training through ECDIS simulators, safety refreshers, and leadership programmes to strengthen readiness and confidence at sea.
Global Maritime Support Network
Wherever your vessels operate, we’re close by. With offices in Singapore, Yangon, Tokyo and other key hubs, we provide round-the-clock support and real-time coordination across time zones – helping crew changes stay smooth, and standards stay consistent.
Crew Payroll & Vessel Accounting Services
We manage payroll and vessel accounting support, including wage calculations, MLC-compliant disbursements, and timely payments through global banking channels. This reduces back-office strain while improving visibility and control.
How It Works
1. Share Your Requirements
Share your vessel type, flag, trading routes, crew matrix and timelines.
2. Shortlist & Approval
We screen and match suitable crew, with interviews available if required.
3. Joining Readiness
Documentation, medicals, visas, flights and join plans are managed end-to-end by us.
4. Deployment & Ongoing Support
Crew changes are coordinated with round-the-clock operational support as part of our crew manning service.
Why Choose Norstar Crew Management?
Led by Seafarers
As part of the Norstar Group, our operations are led by former captains and chief engineers, bringing firsthand shipboard experience into crew selection and ongoing support. That insight helps resolve issues faster and strengthens performance onboard.
Welfare-Driven Retention
We invest in crew wellbeing through fatigue and mental health support, as well as global medical coverage options. When seafarers feel supported, retention improves – and so does consistency onboard.
Collaborative Fleet Management
Our bi-annual Officers’ Conferences give shipowners, senior crew, and our management team a direct forum to align on expectations, safety priorities, and performance standards – supporting transparency and continuous improvement across the fleet.
You ask, we answer
We provide end-to-end marine manning service support – from planning and recruitment to deployment, documentation, crew change coordination, wage administration, and retention programmes.
Norstar operates as a maritime manning agency and full crew management provider, with seafarer-led shore teams supporting shipowners and managers across multiple vessel types.
We provide 24/7 support and can move quickly using a large, ready pool of qualified crew and coordinated logistics. Our Yangon support team, who are experts in the quick processing of all necessary departure formalities, also helps speed up documentation and travel arrangements when timelines are tight.
Yes. We can arrange interviews in person or online, and support your approval process before mobilisation.
As a trusted crew manning service, we follow a fair, fully-documented disciplinary process aligned with MLC standards – starting with guidance and escalation to a formal written warning as well as a Performance Improvement Plan (PIP) where needed.
If performance doesn’t improve, further disciplinary action will be taken, which can ultimately lead to employment termination.
Yes. We manage the handover in a seamless, structured way to reduce disruption, maintain continuity where possible, and get your new processes running smoothly.
This involves assessing your current needs, working to support and retain your experienced crew members, handling all administrative and regulartory requirements (including MLC compliance), and coordinating all logistical aspects of the crew changeover.
Yes. We have extensive experience in supporting a wide range of regulartory and operational requirements. We work across a range of flag state requirements and can align with additional operational or charterer standards when required.
Your fleet is growing — and so should your access to qualified seafarers.
Let's build your crew strategy — together.
We connect ship owners with competent crew and seafarers with global opportunities.
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